Items where Author is "Adekayanti, Resmon"

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Adekayanti, Resmon (2019) PENERAPAN METODE IMPORTANCE PERFORMANCE ANALYSIS DALAM UPAYA MENINGKATKAN KUALITAS PELAYANAN TERMINAL SERVICE OFFICER TERHADAP KEBUTUHAN PENUMPANG DI AREA TERMINAL BANDAR UDARA INTERNASIONAL LOMBOK. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.

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