Items where Author is "LUMBANTOBING, YESSIKA"

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Thesis

LUMBANTOBING, YESSIKA (2022) PERAN PETUGAS CUSTOMER SERVICE PT ANGKASA PURA II DALAM MENINGKATKAN KUALITAS PELAYANAN PADA MASA PANDEMI COVID-19 DI BANDAR UDARA INTERNASIONAL HUSEIN SASTRANEGARA BANDUNG. Tugas Akhir thesis, Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta.

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