Items where Author is "Lovendang, Alma Putri"

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Thesis

Lovendang, Alma Putri (2019) PENERAPAN MANAJEMEN KOMPLAIN PADA PELAYANAN PENUMPANG MASKAPAI GARUDA INDONESIA DI BANDAR UDARA INTERNASIONAL ADISUJIPTO YOGYAKARTA. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.

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