Items where Author is "Serpiana, Oga"

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Thesis

Serpiana, Oga (2023) PERAN UNIT CUSTOMER SERVICE DALAM MENANGANI KELUHAN PENGGUNA JASA PADA BANDAR UDARA INTERNASIONAL SULTAN AJI MUHAMMAD SULAIMAN SEPINGGAN BALIKPAPAN. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.

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