Items where Author is "Sinaga, Anjoss Bonatua"

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Sinaga, Anjoss Bonatua (2021) ANALISIS PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KUALITAS PELAYANAN PENUMPANG BANDAR UDARA ABDULRACHMAN SALEH MALANG. Skripsi thesis, STTKD Sekolah Tinggi Teknologi kedirgantaraan.

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