Astuti, Eva Yudhi (2019) PERAN CUSTOMER SERVICE DALAM MENANGANI KOMPLAIN PENUMPANG MASKAPAI CITILINK INDONESIA DI BANDAR UDARA INTERNASIONAL JENDERAL AHMAD YANI SEMARANG. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.
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| Tipe Koleksi: | Thesis (Tugas Akhir) | ||||||||
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| Subjek: | Airport Service > Customer Service | ||||||||
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| Program Studi: | D1 Ground Handling | ||||||||
| Diposting Oleh: | Admin Perpustakaan | ||||||||
| Tanggal Diposting: | 14 Jul 2020 02:40 | ||||||||
| Terakhir diubah: | 18 Jan 2022 01:44 | ||||||||
| URI: | https://digilib.sttkd.ac.id/id/eprint/139 |
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