Andriani, Refina Putri (2019) PENANGANAN KOMPLAIN PENUMPANG PADA MASKAPAI CITILINK DI BANDARA JUANDA SURABAYA. Tugas Akhir thesis, Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta.
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Official URL: http://digilib.sttkd.ac.id/
Tipe Koleksi: | Thesis (Tugas Akhir) | ||||||||
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Subjek: | Airport Service > Customer Service | ||||||||
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Program Studi: | D1 Pramugari - Pramugara | ||||||||
Diposting Oleh: | Admin Perpustakaan | ||||||||
Tanggal Diposting: | 21 Jul 2020 04:44 | ||||||||
Terakhir diubah: | 21 Jul 2020 04:44 | ||||||||
URI: | https://digilib.sttkd.ac.id/id/eprint/371 |
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