Items where Author is "Andriani, Refina Putri"

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Thesis

Andriani, Refina Putri (2019) PENANGANAN KOMPLAIN PENUMPANG PADA MASKAPAI CITILINK DI BANDARA JUANDA SURABAYA. Tugas Akhir thesis, Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta.

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