Items where Author is "FAIRUZ, ZULFA"

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Thesis

FAIRUZ, ZULFA (2022) PELAKSANAAN PENANGANAN KOMPLAIN DAN REFUND PENUMPANG PESAWAT RTA (RETURN TO APRON) MASKAPAI CITILINK OLEH PT. AVIA CITRA DIRGANTARA DI BANDAR UDARA ABDULRACHMAN SALEH MALANG, JAWA TIMUR. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.

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