Items where Author is "Silvana, Mita Candra"

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Thesis

Silvana, Mita Candra (2020) PENGARUH KUALITAS PELAYANAN PETUGAS CUSTOMER SERVICE PT. JAS TERHADAP KEPUASAN PELANGGAN PADA MASKAPAI MALAYSIA AIRLINES DI BANDAR UDARA INTERNASIONAL SOEKARNO-HATTA JAKARTA. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.

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