Items where Author is "Astuti, Eva Yudhi"

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Astuti, Eva Yudhi (2019) PERAN CUSTOMER SERVICE DALAM MENANGANI KOMPLAIN PENUMPANG MASKAPAI CITILINK INDONESIA DI BANDAR UDARA INTERNASIONAL JENDERAL AHMAD YANI SEMARANG. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.

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