Items where Author is "Astuti, Eva Yudhi"

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Thesis

Astuti, Eva Yudhi (2019) PERAN CUSTOMER SERVICE DALAM MENANGANI KOMPLAIN PENUMPANG MASKAPAI CITILINK INDONESIA DI BANDAR UDARA INTERNASIONAL JENDERAL AHMAD YANI SEMARANG. Tugas Akhir thesis, SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN YOGYAKARTA.

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